Mediapolis Savings Bank is a community bank with locations in Mediapolis, Morning Sun, Wapello, and Burlington, IA. We are committed to providing excellent service and financial expertise to our customers, as well as supporting the communities we serve.
Location: Burlington, Iowa
Employment Type: Full Time
Position Purpose:
This position is responsible for a variety of customer service duties while receiving and paying out monies in various forms, maintaining accurate records of all transactions, and providing the highest quality of customer service.
Education & Work Experience:
- High School Diploma or Equivalent Preffered
- Cash Handling Experience
- Customer Service Experience
Skills & Qualifications:
- General PC and peripherals experience
- Prior work experience in Microsoft Word and Outlook is preferred
- 10-key skills preferred
- Basic math skills
- Exceptional customer service skills including written and oral
- Exceptional relationship building skills
- Motivated, accurate, and detail oriented
- Ability to maintain high degree of discretion and confidentiality
- Professional appearance and demeanor
- Ability to perform all transactions within the confines of all State and Federal laws and MSB policies and procedures
- Ability to learn, follow, and maintain company-provided ongoing education concerning various compliance requirements
- Ability to stand for extended periods of time and ability to lift 30 pounds
Essential Job Functions/Responsibilities:
- Always represents MSB in a professional and positive manner. Ensures a positive interaction with
customers and non-customers while performing routine financial transactions
- Gains and uses every opportunity to grow personal knowledge of banking products and services
- Performs duties in accordance with MSB policies and procedures. Ensures highest standards of
operational excellence.
- Demonstrates proficiency in managing customer relationships.
- Processes all deposit, savings and loan transactions including complex transactions (i.e. holds, CTRs,
stop payments, overdrawn accounts, statement or transaction errors, account openings and closings,
etc.)
- Routinely balances transactions and verifies cash totals without variances
- Completes various customer service forms and functions
- Completes various branch operation duties such as Branch Capture, processing night drop, answering
phone calls, processing mail transactions, ATM balancing, open and closing duties, etc.
- Identifies potentially fraudulent activity to help prevent loss to the Bank and our customers
- Actively participates in community events to demonstrate MSB’s support for our communities
Schedule/Travel/Status:
- In-Branch Position (non-remote)
- Bank reserves the right to move/relocate Teller on a temporary and/or permanent basis to any other
branch/location based on staffing needs
- Some travel between branches may be required
- Non-Exempt Employee status
Benefits:
- Competitive Compensation
- Comprehensive Healthcare
- 401k Retirement Plan
- Life Insurance
- Short Term and Long-Term Disability Plans
- Paid Time Off (PTO)
- Paid Holidays
- Professional Development and Advancement Opportunities
Notice
This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and other skills required for the position. Mediapolis Savings Bank reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law
Apply today using the link below! We can't wait to hear from you!
Salary Range : N/A
Contact To Apply : Dawn Kelly
Job Function : Finance
Experience Level : Not Applicable
Education Level : Not Applicable
Job Type : Full-Time
